I had to call CitiBank to get some info about my credit card. The representative asked me for my password!!
I answered I did not want to give it to her. She then told me it was ok to give it to her for checking my identity and that she was looking at it on her screen.
Needless to say I was stunned to find out that any CitiBank employee dealing with customers has
access to my internet password! So any employees can access my account from any machine in
the world! This is reassuring.
And then they ask you not to write your password anywhere and protect it. They also claim to take all the precaution to protect your information... This is all BS.
Obviously, they have not heard of one way encryption.... They probably have password in ClearText in their DataBase. Cool!
I am writing a letter to the CEO to make some fuss.
Also, I am cancelling my CitiBank credit cards and I encourage you to do the same!
Tuesday, August 31, 2004
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